Quality
GRAUCH ENTERPRISES QUALITY POLICY
Grauch Enterprises, Inc.'s policy is to supply our customers with products that are unsurpassed in quality in a timely manner.
Grauch Enterprises, Inc. is committed to monitoring and continually improving its processes to meet that goal.
| Criteria Measured | Objective |
|---|---|
| On time delivery | Delivery to be on time at least 95% of the time |
| Rejected/returned parts | Customer rejections limited to less than 1% of total jobs shipped |
| Customer satisfaction | Positive responses to average 95% or greater |
We are ISO 9001:2000 certified.
